i accidentally plugged the wrong charger into my phone and now it wont turn on nor will its actual charger charge it. I%26#39;ve left it on the charger for about an hour and it wont come on and the orange light isnt turning on either... i dont know if this matters but my phone is currently shut off because i couldnt make my payments but i dont think that should make a differance..please help i love my phone and dont have 300 dollars to replace it and the closest tmobile store is way to far away to visit until im getting my service reconnected.
Answers:
Sorry, but it sounds like you fried the charging port by plugging the wrong charger in. The wrong charger could have fried it. Do you get anything on the screen at all? The best thing to do would be to try and swap out your battery for a charged one and see if you have any luck. Otherwise its pretty much dead =[ Hey. Youre right that doesnt make a difference. Inuyasha was right. You fried the charging port BUT the great thing is T-Mobile has good customer care and will send you a refurbished one free of charge as long as you send that one back to them when you recieve the refurbished one. Just call the customer care center(18009378997) and tell them the problem. They will troubleshoot for a min then will tell you to tell them the color of the sticker on the back so they can send you another one. Have fun! :)
The answers post by the user, for information only, CeQnA.com does not guarantee the right.
No comments:
Post a Comment